Jen started her career in aviation in 1999 when she joined Monarch as cabin crew, operating on the B757, A320 and A300. She joined easyJet in 2001 and progressed through various roles including Cabin Crew Line Trainer, Crew Training Instructor and Training Duty Manager before moving into the Cabin Safety Department as a Cabin Safety Coordinator. In this role, Jen completed safety investigations, led policy changes relating to cabin crew operating procedures and administered the easyJet CSPM.
In 2021 Jen moved into the Flight Operations Assurance & Process department as Technical Publications Specialist, and as such was responsible for the coordination and administration of Flight Ops Manual updates, including OM Part A. In this role she gained a deeper understanding of aviation regulations as well as experience of wider airline operations, working closely with different functions and departments.
In October 2023, Jen re-joined the safety department as Cabin Safety Manager to lead the cabin safety team. She remains a qualified Cabin Manager, operating on easyJet’s A319, A320 and A321 fleet.
Jen Clifford
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