Jennifer began her career as cabin crew in 2004 at London Heathrow and has operated on a variety of short-haul and long-haul aircraft, including the B767, B757, A330, and A321/A320/A319.
Progressing to SCCM in 2007 she later took a secondment to the Safety Training Department and within that department held numerous roles including Safety Trainer, Quality Auditor and NVQ Assessor. During this time, Jennifer trained both flight and cabin crew and/or operated with numerous airlines, including bmi, Astraeus, Arkefly, Air Astana, Turkish Airlines, the RAF, AirTanker, and British Airways.
Jennifer joined CHIRP in 2020 as the Cabin Crew Programme Manager, initially covering maternity leave, and assumed the role permanently in August 2021.