Dirty Dozen Human Factors
The following ‘Dirty Dozen’ Human Factors elements were a key part of the CHIRP discussions about this report and are intended to provide food for thought when considering aspects that might be pertinent in similar circumstances.
Awareness – ensuring the situational awareness of ATC and the helicopter pilot.
Communication – timely passage of information
Teamwork – assisting the effectiveness of ATC.
Assertiveness – decisive contribution